Cookie Policy

General Terms

INFORMATION ON THE GENERAL TERMS FOR PERSONAL DATA PROTECTION (PRIVACY NOTICE)

General Information

On May 25, 2018 the European Union adopted the General Data Protection Regulation which has since been used to govern and regulate the collection and processing of personal data of individuals across all member states.

In its capacity of personal data administrator for provision of information services, Luxury Service Ltd is compliant with the stipulations of the new Regulation, collecting and processing data of individuals solely for the purpose of allowing normal access to, viewing and browsing of the website, for direct marketing purposes and stores them in a responsible and legal manner.

The information herein does not refer to links leading or redirecting to other websites from Host my property`s website - www.hostmyproperty.eu .

Any further changes to the Terms of this Privacy Notice will be timely published on this page. This allows you to stay informed on all issues regarding the way we collect, process and store personal data.

Information on the Personal Data Administrator

Company name: Luxury Service Ltd

Identification Number (UIC): BG206112684

Registered address: 1799,Mladost 2 220, Sofia, Bulgaria

Correspondence address: 1799,Mladost 2 220, Sofia, Bulgaria

E-mail: office@hostmyproperty.eu

Phone: + 359 897 906 308

Information on the competent supervisory authority

Name: Commission for Personal Data Protection

Registered address: 1592 Sofia, 2 Prof. Tsvetan Lazarov Blvd

Correspondence address: 1592 Sofia, 2 Prof. Tsvetan Lazarov Blvd

Phone:02 915 3 518

Email: kzld@government.bg, kzld@cpdp.bg

Website:www.cpdp.bg

Luxury Service Ltd operates as a company in legal compliance with the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

Legal Basis for collection, processing and storage of your personal data

Art. 1. (1) Luxury Service Ltd collects and stores your personal data with regard to the normal accessing, viewing and browsing of the www.hostmyproperty.eu website and information services provided based on the stipulations of Art. 6, paragraph 1of the (EU) 2016/679 Regulation, namely on the basis of:

Your explicit consent as a customer;

(2) Luxury Service Ltd is a personal data controller with regard to your personal information as a user of our services. With regard to personal data processed on your part, using our website and enquiry form, Luxury Service acts as personal data processor.

Purposes and principles of personal data collection, processing and storage of your personal data

Art. 2. (1) Luxury Service Ltd collects and process your personal data, which you have provided with regard to accessing and browsing our website, including:

Statistical purposes;

Protection of information security;

Improving the functionality/operation of our website through extending offers or other interesting pieces of information we consider suitable to your needs.

(2) In accordance with its basic principles, followed by Luxury Service Ltd, your personal data is:

Processed in a fair, lawful and transparent manner;

Collected for explicit, specified legitimate and limited purposes;

Collected and processed in an adequate manner to secure a minimum data collection relevant to the purpose limitation;

Accurate and up-to-date;

Limited to storage for no longer than necessary for the purposes it has been collected for.

Processed in a manner that ensures protection and integrity to guarantee an appropriate level of personal information safekeeping.

(3) As part of the personal data processing and safekeeping procedure, Luxury Service Ltd can process and keep personal data in defence of its following legitimate interests:

Fulfilment of obligations to the National Income Agency, the Ministry of Internal Affairs and other state and municipal authorities.

What type of personal data is collected, processed and stored by Luxury Service Ltd?

Art. 3. (1) Luxury Service Ltd uses your personal information to conduct the following operations and respective purposes:

To send you an information message – the purpose of this operation is to administer the process of disseminating information and promotional messages to our clients.

To send you an information newsletter – the purpose of this operation is to administer the process of sending newsletters to our clients who have agreed explicitly that they would like to receive them.

(2) The following categories of personal data are subject to processing by Luxury Service Ltd with respect to the following purposes and legal grounds:

Data: Your individual data (name, family name, email, country, phone number)

Personal data collection purpose: To connect with our clients and send them information, including, whenever explicit agreement is present – newsletters and promotional messages.

Legal grounds for personal data processing: Art. 6, paragraph 1, letter (b) of the GDPR, namely – on the basis of your explicit consent with regard to accessing, viewing and browsing our website, and/or on contacting Luxury Service Ltd.

Other personal data processed by Luxury Service Ltd – as soon as you have accessed our website or your account on our website, Luxury Service Ltd collects data on your IP address.

Personal data collection purpose: To improve the security level of our services, the interface localisation and for statistical and marketing research purposes.

Legal grounds for personal data processing: The act of processing is a necessary prerequisite for the execution of the legal relationship in which you as subject of personal data are a party to – Art. 6, paragraph 1, letter (b) of the GDPR. The IP address is collected in execution of the legal interests of the administrator until an account is created by the user – Art. 6, paragraph 1, letter (e) of the GDPR

Utilisation of additional applications (plugins) for social media

It is possible to have additional applications (“plugins”) of the social media platforms facebook.com and Twitter embedded in our web pages. The related services are then further provided by the two companies Facebook Inc. and Twitter Inc. respectively, herein referred to as “suppliers).

Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). For further information on Facebook plugins, please visit: https://developers.facebook.com/docs/ plugins

Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA. For further information on Twitter plugins, please visit: https://twitter.com/about/resources/buttons

In order to increase the protection of your personal data upon visiting our website, these plugins will be available in just two clicks. This ensures that when you access sites containing plugins via the Luxury Service Ltd website, you will not be automatically connected to the provider’s server. Only if you activate the plugins, thus allowing data transfer, the browser will connect you directly to the provider’s server. The content of the various plugins is then directly transferred from the provider to your browser and appears on your screen.

The plugin discloses information to the provider on our website pages that you have visited. If, while browsing our website, you happen to be logged into your Facebook or Twitter accounts, the provider will be able to compare your interests, for example – the information you are viewing with your account data. When you use any of these plugin functions (for example, click the “Like” button, leave a comment), this information will also be transmitted by the browser directly to the provider for storage.

Additional information on the collection and use of data by Facebook or Twitter and on the rights and options available to you to protect your personal information in these circumstances can be found in the Providers’ Privacy Policy using the following links:

To prevent Facebook or Twitter from associating your visit to our website with your user profile with these providers, you will need to stay logged out of your corresponding user profiles while accessing our pages.

(3) Luxury Service Ltd does not collect or process personal data related to the following:

Disclosure of racial or ethnic origin;

Disclosure of political, religious or philosophical beliefs, or membership in trade unions;

Genetic and biometric data, health data or data about sex life or sexual orientation.

(4) Luxury Service Ltd collects personal data from the natural persons to whom it relates.

(5) The company does not perform automated decision-making with data collected.

Personal data of children

Luxury Service Ltd does not wish to collect data from/on children under the age of 18. When sending us an inquiry, a confirmation that the person is 18 and over years old is agreed. If parents or other legal guardians find that children under their care have provided personal data to Luxury Service Ltd., we kindly ask that they contact us at the address below (see below) if they would like to have that data deleted. We will then arrange for this data to be deleted immediately.

Period of storage of your personal data

Art. 4. (1) Luxury Service Ltd stores your personal data for a period no longer than two years. After the expiration of this period, Luxury Service Ltd takes the necessary care to delete and destroy all your data, without unnecessary delay, in accordance with the accepted internal company procedure for the order of personal data erasure.

(2) Luxury Service Ltd notifies you in the event that the data storage period needs to be extended for the fulfilment of the outlined objectives, for contract fulfilment purposes and/or in view of legitimate interests of Luxury Service Ltd or otherwise.

(3) Luxury Service Ltd retains personal data that it is required to keep for the period outlined in accordance with applicable legal and regulatory requirements.

Transmission of your personal data for processing

Art. 5. (1) Luxury Service Ltd may, at its own discretion, transfer part or all of your personal data to personal data processors for the fulfilment of the purposes of processing in compliance with the requirements of Regulation (EU) 2016/679.

(2) Luxury Service Ltd will notify you if a case of intention to transfer part or all of your personal data to third countries or international organisations should occur.

Your rights in the collection, processing and storage of your personal data

Withdrawal of consent to the processing of your personal data

Art. 6. (1) If you do not wish all or part of your personal data to continue to be processed by Luxury Service Ltd for specific or all processing purposes, you may at any time withdraw your consent to processing by sending as a written request.

(2) Luxury Service Ltd may request that you certify your identity and prove the identity of the person to whom the data refers.

Right to access your personal data

Art. 7. (1) You are entitled to the right to request and receive from Luxury Service Ltd a confirmation as to whether your personal data is being processed.

(2) You have the right to access the data related to your request, as well as the information related to the collection, processing and storage of your personal data.

(3) Luxury Service Ltd provides you, upon request, a copy of the processed personal data related to you, in an electronic or other appropriate form.

(4) Providing access to your personal data is free of charge, but Luxury Service Ltd reserves the right to charge an administrative fee in cases of repetitive or excessive requests.

Right to correction or completion of your personal data

Art. 8. You can correct or complete inaccurate or incomplete personal data related to you directly by sending a request to Luxury Service Ltd.

Right to erasure (“right to be forgotten”)

Art. 9. (1) You have the right to request from Luxury Service Ltd the erasure of your personal data, and Luxury Service Ltd has the obligation to delete it in a timely manner, should any of the following circumstances occur:

Your personal data are no longer necessary for the purposes they have been collected for or otherwise processed;

You withdraw your consent based on which your personal information is being processed and there is no other legal basis for their processing;

You object to the processing of your personal data, for direct marketing purposes including, and there are no overriding legal grounds for the processing;

Should the the personal data appear to have been processed unlawfully;

Your personal data must be deleted with regard to Luxury Service Ltd`s compliance with a legal obligation occurring under EU or other member state legislation.

(2) Luxury Service Ltd has no obligation to erase personal data when storing and processing them with regard to the following circumstances:

To exercise the right to freedom of expression and the right to information;

To comply with a legal obligation that requires processing provided for/ in EU or member state legislation, applicable to the administrator, or for the performance of a task in public interest or in exercising official powers granted to the company in health-related public interest;

For the purposes of archiving and in public interest, for scientific or historical research or statistical purposes;

For the establishment and exercising of or in defending legal claims.

(3) In order to exercise your right to be “forgotten”, you should submit a written request to Luxury Service Ltd, as well as certify your identity and prove identity with the person to whom the data relates to before Luxury Service Ltd, by presenting your ID card for identification purposes to an employee of the company on site.

(4) Luxury Service Ltd does not delete personal data for which it has a legal obligation to store, including for protection, on the occasion of legal claims made against it or in proof of its rights.

Right to limitation

Art. 10. You have the right to demand from Luxury Service Ltd to limit the processing of the data related to you, in cases when:

You object the accuracy of the personal information, for a period that allows Luxury Service Ltd to verify the accuracy of the personal data;

The processing is illegal, but you do not want your personal data to be deleted, but only to have its use restricted;

Luxury Service Ltd no longer needs the personal data for the purposes of processing, but you require them in order to exercise or defend your legal claim;

You have objected to the processing and are awaiting pending verification of whether the legal grounds of Luxury Service Ltd take precedence over your interests.

Right to transfer

Art. 11. (1) You can at any time download the data that is stored and processed for you in connection with the use of the services of Luxury Service Ltd, directly through your profile or by e-mail request.

(2) You can submit a request to Luxury Service Ltd to directly transfer your personal data to an administrator specified by you, when this is technically feasible.

Right to receive information

Art. 12. You can ask Luxury Service Ltd to inform you about all recipients to whom the personal data for which correction, deletion or restriction of processing has been requested, has been disclosed to. Luxury Service Ltd may refuse to provide this information should it turn out to be impossible or require a disproportionately large effort.

Right to object

Art. 13. You can object at any time to the processing of your personal data by Luxury Service Ltd, including if it is being processed for direct marketing purposes.

Your rights in the event of a breach of your personal data security

Art. 14. (1) Should Luxury Service Ltd detect a breach of the security of your personal data, which may create a high risk for your rights and freedoms, we shall notify you immediately of the breach, as well as of the measures taken or that are yet to be undertaken.

(2) Luxury Service Ltd is not obliged to notify you in the following cases:

The company has undertaken appropriate technical and organisational measures to protect the data affected by the security breach;

The company has subsequently taken measures to ensure that the breach will not result in a high risk to your rights;

The act of notification should require disproportionate efforts.

Disclosure to outsiders of personal data

Art. 15. Personal data collected from the site of Luxury Service Ltd is not disclosed to outsiders, not being part of the internal organisation of the administrator – Luxury Service Ltd. The persons who have the right to use the personal data within the organisation are comprehensively defined in the Rules and Regulations adopted for the internal order of the Company, as well as in the Procedures adopted for processing personal data.

Art. 16. The administrator does not transfer your data to third countries.

Other provisions

Art. 17. In the event of a violation of your rights under the above or applicable personal data protection legislation, you have the right to file a complaint with the Commission for Personal Data Protection as follows:

Name: Commission for Personal Data Protection

Headquarters and management address: Sofia 1592, “Prof. Tsvetan Lazarov” No. 2

Correspondence details: Sofia 1592, “Prof. Tsvetan Lazarov” No. 2

Phone: 02 915 3 518

Email: kzld@government.bg, kzld@cpdp.bg

Website: www.cpdp.bg

Art. 18. You can exercise all your rights regarding the protection of your personal data through the forms attached to the information herein. However, these forms are not mandatory and you can make your requests in any other form that provides for a statement made to that effect and identifies you as the data owner.

Art. 19. If the consent refers to a transfer, the administrator lists the possible risks relating to the transfer of data to third countries, in the absence of a decision for adequate protection and suitable means of protection.

Art. 20 (1). When you entrust Luxury Service Ltd to process personal data of a third party for the purposes of using the service, Luxury Service Ltd acts as a personal data processor.

(2). In the cases under paragraph (1), Luxury Service Ltd acts solely on your instructions as a user of the service and only to the extent that it can have control over the personal data that you process. Luxury Service Ltd has no control over the content and data that you, as a user of the service, choose to upload to the service (including whether or not this data includes personal data). In this case, Luxury Service Ltd has no role in the process of deciding whether the user uses the service for processing personal data, for what purposes and whether they are protected.

Accordingly, the responsibility of Luxury Service Ltd in this case is limited to 1) complying with the instructions of the service user according to the contract and general terms and 2) providing information about the service and functionalities through its interface.

Cookie Policy

The website of Luxury Service Ltd uses cookies, which are important for its proper functioning and operation. By visiting our site, you accept the use of cookies.

Legal grounds for collecting, processing and storing your personal data

Types of cookies we use:

Required cookies

These cookies are necessary for the proper functioning and operation of the website. For example, with these cookies we are able to show you that the information on our website in the correct language.

Analytical cookies

Thanks to these cookies, we monitor traffic of visits on our site and analyse users’ behaviour to validate user friendliness and customers’ experience in interacting with it (Google Analytics cookies). These cookies do not give us any information about your personal data. They show us which pages of our website you have viewed, whether you visited our website via a mobile or desktop device, and other anonymous data. For Google Analytics, we also use anonymization of IP addresses using _anonymizelp. The maximum period we keep analytical data in Google Analytics is 50 months.

Functional cookies

These cookies allow you to use the complete set of functionalities on our website, to watch the videos embedded, to contact us in the chat, as well as to remember the preferred language for loading the information on our website.

Cookies for precise targeting

These cookies contain information about how you have used our website and may be triggered by our advertising partners. They do not store personal information. Thanks to them, you will not be shown information that is irrelevant to you. These are dynamic cookies by Facebook, Google, Adform, Adwise, etc.

Settings related to cookies from our website can be adjusted in your browser. Please, be informed that if you restrict certain types of cookies, it is possible that our site may not work completely correctly and you may not be able to use its full functionalities.

What security measures have we taken at Luxury Service Ltd regarding the security of your personal data stored on our infrastructure?

The protection of personal data is a top priority for our company. These rules are an expression of our desire to protect the data of our current and future customers in the best possible way. In addition, we have also adopted a number of internal company procedures, which guarantee regularity and legality of the procedures related to personal information processing.